At Graevixo, we keep our privacy policy simple, honest, and completely transparent. We only collect the bare minimum information needed to process your order and deliver your shoes safely to your doorstep.

Information We Collect
When you place an order on our website, we only ask for the details necessary to fulfill your order and handle delivery:

Your Delivery Details: Full name and physical shipping address so our courier knows where to bring your package.

Your Contact Details: Phone number and email address so we can handle local delivery coordination, send order confirmations, and provide tracking updates.

Who We Share Your Data With
We do not sell, rent, or lease your personal information to third-party marketing agencies. Your data is only shared with our trusted local courier partners (inside and outside Dhaka), who strictly receive your name, address, and phone number so they can deliver your shoes and collect cash on delivery.

How We Use Your Data
We retain your order details in our secure system purely to manage your 7-day replacement warranty and keep an accurate record of your purchase history for any future inquiries.

Contact Our Team
For any questions regarding your shipping details, warranty, or updates to your order, contact us directly:

Phone: 01765062243 / 01797-275621

Email: graevixo@gmail.com